Refund policy

Returns & Refunds Policy

We want you to love every book you receive. If something isn’t right, we’re here to help.

Return Eligibility

All sales are final. However, if your book arrives damaged, defective, or incorrect, we will replace it at no cost to you.

To be eligible for a replacement, please contact us within 7 days of receiving your order and include:

• Your order number

• A description of the issue

• Photos showing the problem

Email us at support@britsbookstore.com and we’ll take care of the rest.

Refunds

Refunds are only issued if:

• A replacement is not available

• An order is canceled before it ships

Once approved, refunds are processed to your original payment method. Please allow 5–10 business days for the credit to appear on your statement.

Cancellations

Orders may only be canceled within 12 hours of purchase. After this time, the order may already be in production or shipping and cannot be canceled.